# Octopus Energy

[octopusenergy.group](https://octopusenergy.group/)

Information about Octopus Energy Group.

Researched 2026-11-11

## Products

### Octopus Energy Retail

What we ' re made of 10 businesses in 18 countries across 4 continents. 2 million customers, over 40,000 business customers, with over 50 million contracted accounts for our entech platform, Kraken.

[Octopus Energy Group](https://octopusenergy.group/) · [Product page](https://octopusenergy.group/octopus-energy-retail)

## Customer feedback

[Octopus Energy referral code - OCTOPUS50 - £50 free credit when you switch energy provider](https://reddit.com/r/beermoneyuk/comments/1xl6ct4/octopus_energy_referral_code_octopus50_50_free)

Excerpt: you can get £50 free credit on your energy bill by signing up using an Octopus Energy referral link

2026-11-01T15:47:45.000Z · [Reddit](https://reddit.com/r/beermoneyuk/comments/1xl6ct4/octopus_energy_referral_code_octopus50_50_free)

[‘It’s only when you see 49-ton trucks in China running on batteries that you realize how serious electrification is’: Octopus Energy CEO Greg Jackson on Europe’s incumbency problem](https://reddit.com/r/europe/comments/1xmtj2v/its_only_when_you_see_49ton_trucks_in_china)

2026-11-03T13:54:31.000Z · [Reddit](https://reddit.com/r/europe/comments/1xmtj2v/its_only_when_you_see_49ton_trucks_in_china)

[I built a completely free Octopus Energy dashboard to help you understand and cut your energy costs](https://reddit.com/r/OctopusEnergy/comments/1wdc9y6/i_built_a_completely_free_octopus_energy)

Excerpt: I’ve been building OctoSpy, a completely free & private dashboard for digging into your Octopus Energy usage, costs and tariffs.

2026-09-11T10:22:53.000Z · [Reddit](https://reddit.com/r/OctopusEnergy/comments/1wdc9y6/i_built_a_completely_free_octopus_energy)

[Octopus Energy: Award-winning customer service... but what happens when they actually get something wrong?](https://reddit.com/r/OctopusEnergy/comments/1xqfac7/octopus_energy_awardwinning_customer_service_but)

Excerpt: Customers describing incorrect bills, Direct Debit problems, payments not being properly accounted for, complaints going around in circles

2026-11-07T19:53:52.000Z · [Reddit](https://reddit.com/r/OctopusEnergy/comments/1xqfac7/octopus_energy_awardwinning_customer_service_but)

[My Dad has died and I’ve contacted Octopus Energy. They’ve been a nightmare and are ignoring requests to return a credit balance of over £1,200 to my mum. Can anyone suggest next steps to the phone calls and emails we’ve been sending?](https://reddit.com/r/OctopusEnergy/comments/1xrdzga/my_dad_has_died_and_ive_contacted_octopus_energy)

2026-11-09T00:46:16.000Z · [Reddit](https://reddit.com/r/OctopusEnergy/comments/1xrdzga/my_dad_has_died_and_ive_contacted_octopus_energy)

[Octopus Energy - £50 Free Bill Credit](https://reddit.com/r/MakeMoneyInUK/comments/1xqee1v/octopus_energy_50_free_bill_credit)

Excerpt: New customers switching to Octopus via a referral link will receive £50 free bill credit!!!

2026-11-07T19:15:10.000Z · [Reddit](https://reddit.com/r/MakeMoneyInUK/comments/1xqee1v/octopus_energy_50_free_bill_credit)

[Does anyone use Octopus Energy? : r/houston](https://reddit.com/r/houston/comments/1psj142/does_anyone_use_octopus_energy)

Excerpt: I recently switched to Octopus Energy and it's so much better and cheaper. You also get 50€ off your first bill when you use this link. ... r/ ...

[Reddit](https://reddit.com/r/houston/comments/1psj142/does_anyone_use_octopus_energy)

[Anyone use Octopus Energy? - Dallas](https://reddit.com/r/Dallas/comments/1p77f3b/anyone_use_octopus_energy)

Excerpt: Anyone use Octopus Energy? Archived post. New comments cannot be ... Octopus energy had a really good intro flat rate at the time.

[Reddit](https://reddit.com/r/Dallas/comments/1p77f3b/anyone_use_octopus_energy)

[What's the big deal with octopus energy and is it really ...](https://reddit.com/r/OctopusEnergy/comments/1dvu8ji/whats_the_big_deal_with_octopus_energy_and_is_it)

Excerpt: Octopus Energy uses faulty equipment and false reassurances to trap consumers into unpayable back-billed debt. Do not trust their fixed tariff ...

[Reddit](https://reddit.com/r/OctopusEnergy/comments/1dvu8ji/whats_the_big_deal_with_octopus_energy_and_is_it)

[Trouble with Octopus Energy customer service](https://facebook.com/groups/478765205541538/posts/23916360018022060)

Excerpt: Anyone else had a lot of trouble with octopus energy they are just not help full at all.

[Web](https://facebook.com/groups/478765205541538/posts/23916360018022060)

## Marketing & Ads

Ads have not been collected for this company.

## New pages

Archive dates show when an archived copy was found, not when the page was published.

### [Kraken Technologies](https://octopusenergy.group/kraken-technologies)

- First archived 2021-10-24 — [Internet Archive · earliest successful HTML capture](https://web.archive.org/web/20211024004945/https://octopusenergy.group/kraken-technologies)

### [Octopus Electric Vehicles](https://octopusenergy.group/octopus-electric-vehicles)

- First archived 2021-10-23 — [Internet Archive · earliest successful HTML capture](https://web.archive.org/web/20211023231958/https://octopusenergy.group/octopus-electric-vehicles)

### [Octopus Energy Retail](https://octopusenergy.group/octopus-energy-retail)

- First archived 2021-10-23 — [Internet Archive · earliest successful HTML capture](https://web.archive.org/web/20211023224525/https://octopusenergy.group/octopus-energy-retail)

## Contact

No contact details found on the pages scanned.

## Sources

1. [Octopus Energy Group](https://octopusenergy.group/) — octopusenergy.group · Retrieved 2026-11-11

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JTMWYD — Just tell me what you do.
