SumUp - A Better Way to Get Paid

🇪🇸 Alex Berbel is a Sales Executive on the Inbound Sales team in Barcelona. He joined SumUp 3 years ago as a Lead Development Representative and has since built a thriving career in sales, growing alongside merchants while also finding the balance and opportunities he was searching for. With a background in hospitality and a non-linear career journey, Alex proves that there’s no single path to success. “When I joined SumUp, I didn’t come from a sales background, but I knew I wanted to build a career where I could grow and still have a life outside of work. What first attracted me was something simple yet life-changing: free weekends and bank holidays. In hospitality, that was unheard of. Then I met the team during the interview process and felt the energy—open, supportive, and excited to learn together. That impression has only multiplied over the years. What I love about my role is that we’re the first voice merchants hear from SumUp. I’ve been in their shoes, so I know how important it is to feel heard and supported when you’re putting your dreams into building a business. I might chat more than I should sometimes, but that’s because I care. I’m confident in what I offer, because I know we’re providing something real and valuable. Professionally and personally, I’ve grown so much. I’ve learned from colleagues, benefitted from coaching, and used our learning budget to expand my skills, all while keeping a healthy work-life balance. What makes SumUp unique is the freedom to bring your own perspective. I’ve been encouraged to share my experiences with teammates from different backgrounds, whether through coaching sessions or open discussions. That space to contribute and collaborate makes all the difference. At the end of the day, most of the merchants we talk to are building their business out of a dream. Helping them take that step forward, while also building my own path at SumUp, is what keeps me motivated.” #WeAreSumUp #Sales #CareerGrowth #CompanyCulture

🇩🇪 Ismael Pallany is a Customer Support Agent for the DACH market, based in the SumUp Barcelona office 🇪🇸 With a background in hospitality, he experienced first-hand how valuable SumUp’s products are for small businesses before joining the team. Today, as part of our Customer Support Team, he supports entrepreneurs directly, helping them solve challenges and keep their businesses running smoothly. “I already knew SumUp from when I worked in restaurants and saw how helpful the product was for small businesses. When I had the chance to join, it felt like the right move. What I didn’t know back then was how much work is put into the company internally, and seeing that from the inside only confirmed my positive view. In my role, I’ve learned to work in a more organised and solution-focused way. I’ve also grown personally by gaining confidence, knowing that my work makes a real contribution to helping people succeed in their businesses. Teamwork here is something very special. Compared to other companies, the atmosphere is incredibly supportive. Everyone is friendly, ready to help, and open to good communication. That makes it possible to grow together, not just professionally but also personally. One of the most rewarding moments for me is when I help a customer solve technical issues, and they tell me their business is running smoothly again. Those are the moments when I feel directly connected to SumUp’s mission: empowering entrepreneurs to start, run, and grow their businesses.” #WeAreSumUp #CustomerSupport #CompanyCulture #Barcelona

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Get SumUp Register for just £1 this Black Friday. Subject to eligibility. Discover Black Friday offers from SumUp and find more ways to support your business.

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Sāo Paulo office 🇧🇷

At the centre of Latin America's fintech movement stands SumUp São Paulo 🇧🇷, our regional HQ driving innovation, impact, and growth since 2013. São Paulo is home to teams in Data and Analytics, Engineering, Product, Design, Sales, Operations, Customer Support and more, all working together to shape the future of small business success. Our office also places wellbeing at the heart of the experience, with an on-site gym, dedicated wellness space, and self-care services, where SumUp subsidises treatments like massages, haircare, and grooming. Add in a game zone with ping-pong, foosball, and video games, plus a cosy library and coffee corners perfect for inspiration and connection, and you've got a space that truly supports balance and creativity. 👉 Ready to join a global team that empowers small businesses? Explore open roles today: https://bit.ly/3JI8cVC #InsideSumUp #SaoPaulo #OfficeTour #Fintech #OfficeLife

🇧🇬 Aleksandar Radev is a Risk and Anti-Fraud Team Lead in our Banking team, based in the SumUp Sofia office. Alex leads the team responsible for fraud investigations, helping protect our ecosystem so small businesses can run their operations with confidence. “I joined SumUp because of its clear mission and very human culture. Having been a small business owner myself, I understand the challenges entrepreneurs face. What started as an interest in fintech quickly became something more meaningful. Over time, I’ve seen how much care goes into every decision here. It’s not just about building products, it’s about making a real difference for small businesses. In my role, I work closely with different teams to detect, investigate, and prevent fraud. It’s about connecting the dots between data, processes, and people to keep our ecosystem safe and trustworthy. Leading a team in this space has helped me grow professionally by thinking more strategically, making decisions under pressure, and balancing risk with a strong customer focus. On a personal level, I’ve learned to trust my instincts, communicate more clearly, and see challenges as opportunities to learn. I get a lot of energy from inspiring others and being inspired in return. Knowing that our work has a real impact makes even the toughest days worthwhile. What stands out most to me is the culture. Collaboration feels genuine. People are open, supportive, and always willing to share knowledge. In our team, we rely on each other’s strengths, challenge ideas in a constructive way, and celebrate wins together. It creates a real sense of belonging and shared purpose. It’s a culture that is dynamic, caring, and ambitious at the same time.” #WeAreSumUp #Fintech #CompanyCulture #Sofia